Accessibility Policy: Service Animals and Emotional Support Animals

Breezy Beach Stays · Last Updated: November 4, 2026

1. Purpose and Scope

This policy sets out how Breezy Beach Stays handles Service Animals and Emotional Support Animals (ESAs). Our community is built on inclusion, belonging and respect, and we are committed to welcoming and supporting guests with disabilities in accordance with applicable federal and New Jersey law.

This policy is guided by:

• Americans with Disabilities Act (ADA): federal law governing service animals in public accommodations.
• Fair Housing Act (FHA): federal law requiring reasonable accommodations in housing, including for assistance animals.
• New Jersey Law Against Discrimination (NJLAD): state law prohibiting disability-based discrimination in housing and public accommodations, including protections for service animals.

2. Definitions

Service Animal. Under the ADA and New Jersey law, a Service Animal is a dog individually trained to do work or perform tasks for a person with a disability. The work or task must be directly related to the person's disability. Examples include guiding a person who is blind, alerting a person who is deaf, pulling a wheelchair, or alerting and protecting a person having a seizure.

A Service Animal is not a pet. Service Animals are working animals, and their presence at a Breezy Beach Stays property is protected by law regardless of any "no pets" policy.

Emotional Support Animal (ESA). An ESA provides emotional support or comfort to a person to help manage the symptoms or effects of a disability. ESAs are generally animals commonly kept in households, such as dogs or cats. ESAs are not Service Animals: they are not required to be individually trained to perform specific tasks. ESAs do not receive the same legal protections as Service Animals under the ADA or NJLAD, and they are treated differently under this policy.

3. Questions We May Ask About Service Animals

When it is not obvious that a dog is a Service Animal, we may ask only these two questions, as the ADA permits:

1. Is this dog a service animal required because of a disability?
2. What work or task has the dog been trained to perform?

We will not:

• Ask you to describe or disclose the nature of your disability.
• Require the dog to demonstrate its trained work or task.
• Ask for or require any documentation, certification, ID card or registration.
• Require a vest, harness or ID tag.

If a guest does not answer the two questions, we may treat that as a "no" and are not required to treat the animal as a Service Animal. If a guest answers "yes" to the first question but does not describe a trained task, we treat the animal as an ESA.

4. Telling Us About a Service Animal

You don't have to tell us about a Service Animal before booking or at any time before arrival. We appreciate a heads-up as a courtesy, because it can avoid confusion if an animal is seen at the property. If you don't tell us and an animal is later found at the property, we may ask the two questions above at that time.

5. Service Animals

Fees. Service Animals are exempt from all pet fees. We do not charge pet fees, pet deposits, or cleaning fees for ordinary animal hair or dander.

Our commitments. We will not refuse a reservation because of a Service Animal, charge additional fees because of its presence, treat you differently from any other guest, or isolate or segregate you because of it.

Your responsibilities. Please make sure your Service Animal:

• Is under your control.
• Is housebroken.
• Stays out of any areas designated as off-limits to guests.
• Is harnessed, leashed or tethered in any shared spaces, such as common hallways or shared yards, unless your disability prevents the use of these devices.

You don't need our approval to leave a Service Animal alone at the property.

When a Service Animal may be removed. We may ask you to remove a Service Animal from the property only if it is out of control and you do not take effective action to control it, or if it is not housebroken. You will still be given the opportunity to continue your stay without the animal.

6. Emotional Support Animals

ESAs follow our standard pet policy, with one addition: they must be approved in advance.

• ESAs are allowed only at pet-friendly properties.
• ESAs are not accommodated at properties with a "no pets" policy.
• Standard pet fees, any applicable cleaning fees, and pet policies apply.
• We won't ask about your disability.

Under the federal Fair Housing Act, longer-term housing providers may be required to make reasonable accommodations for ESAs. If you believe your stay qualifies as a housing arrangement under the FHA, please contact us to discuss your situation.

7. Damage and Cleaning

Although Service Animals are exempt from pet fees, you are responsible for actual damage your Service Animal causes during your stay and for excessive cleaning beyond normal use, but not for ordinary animal hair or dander. These charges are not pet fees, and they apply on the same basis as for any guest.

8. Non-Discrimination

We are committed to providing equal access to all guests and do not tolerate discrimination against any person with a disability.

If you believe you have experienced discrimination related to a disability or Service Animal at a Breezy Beach Stays property, please contact us immediately. You also have the right to file a complaint with the New Jersey Division on Civil Rights within 180 days of the incident, or to file a civil action in court within two years.

9. Quick Reference

10. Contact

For questions about this policy or to report a concern, contact Breezy Beach Stays at info@breezybeachstays.com or +1 (732) 889-9229.

This policy may be revised as laws and regulations change.